ITeam marketing agency

Customer Relationship Management 2007 Conference:
Beograd, Hotel Hyatt Regency, April 5th, 2007

Evaluation of the conference and the speakers

At the end of the conference, the attendants filled in evaluation forms where they gave marks from 1 to 5 to evaluate the topics, speakers, the organization of the conference, etc. Interested thing happened: very high average mark from last year was repeated!

Evaluation of the organization
CRM 2007 met its purpose professionally	4.23
CRM 2007 Conference was time well spent	4.44
CRM 2007 was well organized	4.46
CRM 2007 was held at the adequate place	4.44
Average mark	4.18

Speakers and presentations
Speaker	Avg. mark for speaker	Avg. mark for presentat.	Presentation download
Mike Walker, Budd - The Best Service is No Service	4.2	4	(2.8M)
Priit Alamae, Webmedia Group - The Science Behind the Sales	4.27	4.46	(597K)
Federico Cesconi, Cablecom - Merging of Analytical and Operational CRM	4.32	4.42	(360K)
Mijat Ivović, Tvrtko Stošić, Trizma-Avaya - AVAYA Conact Centers and CRM	4.11	4.02	(910K)
Miloš Savić, Saga d.o.o. Beograd - Interactive Intelligence and SAGA: Insight to CRM	4.04	4.13	(1.7M)
Branko Tegeltija, SRC.sistemske integracije - CRM Software Solutions and Experience	4.2	4	(1.2M)
Rick Macy, Yellow Pages - CRM in Russia: Battling with the Bear	4.24	4.02	(204K)
Nenad Aleksić, Microsoft - Optimizing Your Customer Experience with Microsoft Dynamics CRM	4.14	4.12	(2.52M)
Evangelos Xevelonakis, Swiss Valuenet - Managing CRM Campaigns to Retain and Increase	4.36	4.56	(2.84M)

CRM 2007 - check it out...

Take a look at the atmosphere from this Conference!!...

Lecturers and beauties: Evangelos Xevelonakis, Miodrag Ivković and Federico Cesconi with hostesses

Priit Alamae, Microsof's Guest Speaker

Mike Walker shared his working experiences from Amazon. com with Serbian experts

Belgrade audience traditionally warm welcomed Mr. Rick Macy from company Yellow Pages

Short break in front of Crystal Hall, Hyatt Regency Belgrade

Mike Walker (Budd), Miodrag Ivković (Telekom Srbija), Federico Cesconi (Cablecom)

Quality of CRM solutions provided by SRC.SI was tested at conference room entrance