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Evaluation of the conference and the speakers
At the end of the conference, the attendants filled in evaluation forms where they gave marks from 1 to 5 to evaluate the topics, speakers, the organization of the conference, etc. Here are the marks, and they are impressive!
| Evaluation of the organization |
| CRM 2008 met its purpose professionally |
4.19 |
| CRM 2008 Conference was time well spent |
4.61 |
| CRM 2008 was well organized |
4.46 |
| CRM 2008 was held at the adequate place |
4.70 |
| Prosečna ocena |
4.44 |
| The best evaluated speakers |
| Speaker |
Avg. mark for speaker |
Avg. mark for presentat. |
| John Belchamber, O2 (UK): Implementing Social Network Analysis to Support CRM Activity and Reduce Churn |
4.84 |
4.92 |
| Nenad Aleksić, Microsoft / Vladimir Ljubibratić, Extreme: Microsoft Dynamics CRM, A Solution for Every Company |
4.42 |
4.42 |
| Milan Šmigić, CPM: Front Range Solutions - Creating Customers for Life |
4.40 |
4.25 |
| Download |
| Speaker |
Presentation
download |
| Alessandro Adriani, Henley Management College (UK): CRM Perspectives and Beyond |
(3.5M) |
| Alessandro Fragapane (Oracle), Igor Mihovilovic, Spinnaker- Siebel CRM - Success Story |
(6.6M) |
| Milan Šmigić, CPM: Front Range Solutions - Creating Customers for Life |
(3.7M) |
| dr George Lambrianou, CYTA (Kipar) - Building Segmentation Methods for effective Customer Retention and Development Strategies |
(600K) |
| Marko Miletić, Algotech:Ticketing Application TiCat – Efficient Management of Clients’ Demands |
(0.9M) |
| Svetlana Gajić, SRC sistemske integacije:CRM in Function of Contact Centers |
(1.1M) |
| Emir Sadiković / Miloš Savić, Saga: CRM for two million users |
(1.2M) |
| John Belchamber, O2 (UK): Implementing Social Network Analysis to support CRM Activity and Reduce Churn |
(823K) |
| Siniša Avram / Boris Mihajlović, S&T Serbia: Infor CRM Epiphany: Intelligent targeting for Banking |
(732K) |
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